სპა მენეჯერი
თარიღები:
20 მარ - 18 აპრ
მდებარეობა:
ბათუმი
კატეგორიები:
სასტუმრო/რესტორანი/კვება
ქვეკატეგორიები:
სპა
დასაქმების ფორმა:
სრული განაკვეთი
აღწერა:
Hilton Batumi is pleased to announce a vacancy for the position of Spa ManagerThe Spa Manager is ultimately responsible for leading the spa business, operations and team to deliver an excellent Guest and Member experience while managing annual business targets.
What will I be doing?
As Spa Manager, you are ultimately responsible for leading the spa operations and team to deliver an excellent Guest and Member experience. The Spa Manager will also be required to achieve revenue, and profit, targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Lead overall business environment and operations of the spa
- Implement and control procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
- Train and lead team to proactive sales of all spa related facilities and products
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Manage spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development
- Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programs to core fitness-based schemes
- Meet department annual budget and be accountable for maintaining and operating within financial targets as well as net movement
- Manage customer feedback effectively to ensure continuous service and program improvement
- Instill brand values and standards to maintain quality on a daily basis
- Partner with other hotel departments and team members to ensure cohesion across all functionality of the aps
- Ensure customers and guests receive friendly and consistent personalized service from all team members
- Respond to audits to ensure continual improvement is achieved
- Implement, control and modify as required all department security related to cash, stock and equipment and ensure all department procedures are followed
- Ensure health & Safety regulations are complied with and club rules are observed by members, clients and guests
What are we looking for?
A Spa Manager serving Hilton is always working on behalf of our Guests and working with other Team Members. To succeed in this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Proven Business experience within the spa industry
- Ability to meet financial targets
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the local market
- Relevant qualifications
What will it be like to work for Hilton Batumi?
Hilton Batumi sustains its award-winning culture, ultimately being certified as Great Place to Work® June 2024-June 2025. Hilton Batumi is recognized by its employees as an organization that promotes a healthy and diverse workplace culture through trust, pride and camaraderie.
Understanding the perspective of employees is key to building a successful workplace environment. Being recognized worldwide by Great Place to Work® is an honor and a great source of pride for Hilton Batumi Team Members.
Our purpose “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an Hilton Team Member you will become a member of the GO Hilton which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton including 50% discounts on our outlets and Spa at Hilton Batumi and other benefits.
EVERY JOB MAKES THE STAY
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
In case of interest, please send the CV directly on the following email: Batumi.Career@hilton.com; Please also indicate the name of the position you are applying for, otherwise, your CV will not be considered.
Hilton Batumi Wishes You a Good Luck!
