მიმღები
თარიღები:
11 ოქტ - 08 ნოე
მდებარეობა:
თბილისი
კატეგორიები:
სასტუმრო/რესტორანი/კვება
ქვეკატეგორიები:
მიმღები (Front Office)
დასაქმების ფორმა:
სრული განაკვეთი
აღწერა:
Hotel NOVOTEL is a member of the international hotel chain Accor and is represented in several countries around the world. We are newly opened, fast-growing Hotel and looking for a receptionist, who will be a part of our team.
The property is located in the Avlabari district – the historical center of the city and is a 3-building complex with well-developed infrastructure and a relax-zone.
Responsibilities:
- The receptionist welcomes the guests and provides support;
- Contribute to guest’s satisfaction by providing high quality services with a warm and friendly approach;
- Consistently offer professional, friendly and engaging service;
- Provide day to day operational and managerial support for Front Desk and ensure all service standards are followed;
- Consistently offer professional, friendly and engaging service;
- Assist the management team in all aspects of the department;
- Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation;
- Assist guests regarding hotel facilities in an informative and helpful way;
- Review arrivals, ensure that special requests are met and service is anticipatory;
- Handle Guest concerns and react promptly, logging, notifying proper areas and ensuring the utmost satisfaction in resolutions;
- Assist in growing ALL program membership.
Requirements and skills:
- Previous experience of minimum 1 year;
- English written and spoken. Additional language is a plus;
- Excellent organizational skills and flexibility;
- Attention to the details and exceptional organizational skills;
- Strong team player and positive attitude;
- Essential to be flexible with working hours;
- Excellent MS Office skills.
If you are a proven leader, looking for a growing, award-winning company to showcase your talents, and ready to lead an amazing hotel in a great location, we may be the perfect fit. Apply today!
Please send your CV to the following e-mail address: hr@novoteltbilisi.com and mention the position title in the subject line.
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